IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

LD Wagner Contractors Inc. ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

Information We Collect

We collect the following types of information:

Personal Information:
• Name, email address, phone number, and service location
• Payment information when you request services
• Opt-in records and timestamps for communication channels (SMS, email, etc.)

Non-Personal Information:
• IP address, browser type, and device information
• Website usage patterns and analytics
• Cookies and similar technologies

Customer Communication:
• Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback

How We Use Your Information

We use collected data for:

• Providing and improving our contracting services
• Scheduling appointments and processing service requests
• Communicating about inquiries, appointments, and service updates
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of communication preferences and consent

SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:
• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and applicable laws

Opt-Out Instructions:
• You can cancel SMS notifications at any time by replying STOP
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
• All opt-out requests are processed promptly

Message Frequency & Content:
• Message frequency varies based on your interactions with our business
• Messages are directly related to the services you requested
• We do not send promotional messages without explicit consent

Help & Support:
• Reply HELP for assistance or contact us at [email protected]
• Support is available during normal business hours

Carrier Information:
• Message and data rates may apply
• Carriers are not liable for delayed or undelivered messages

SMS Data Protection Statement:
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes
• Information may be shared with service providers only as necessary to deliver services
• All other use cases exclude SMS opt-in data and consent
• SMS opt-in data and consent will not be shared with any third parties

Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

We may share information with:

Service Providers:
• Vendors assisting with operations such as scheduling or communications
• Messaging providers solely for delivering messages you consented to receive
• All providers are required to maintain confidentiality

Legal Compliance:
• When required by law or legal process
• To protect rights, safety, or prevent fraud

Business Transfers:
• In the event of a merger or business transfer
• Data remains protected under this policy

All the above exclude SMS opt-in data and consent, which will not be shared with third parties.

Data Security

We implement reasonable security measures, including:

• Secure systems and access controls
• Protection against unauthorized access or misuse
• Regular updates and monitoring

While no system is completely secure, we take appropriate steps to safeguard your information.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Analyze website traffic and performance
• Improve user experience
• Remember preferences

You can control cookies through your browser settings.

Your Rights & Choices

You have the right to:

• Access or update your personal information
• Opt out of email communications
• Opt out of SMS by replying STOP
• Request deletion of your data where permitted
• Withdraw consent at any time

To exercise these rights, contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. This policy applies only to information collected by LD Wagner Contractors Inc.

Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted with a revised effective date.

Contact Us

LD Wagner Contractors Inc.

Phone: +1 (443) 277-6515

Email: [email protected]

By using our website and services, you agree to this Privacy Policy.